Testimonials from past real estate clients


Testimonials

Buyers

Ducky Grabill was our agent when we purchased a home in downtown Los Gatos a few years ago. Not only was she very professional, but her expertise and familiarity of the Los Gatos market proved to work in our favor. She helped us through each step of the way with a helping hand and a friendly face. I would highly recommend Ducky to ANYONE currently looking for an agent. We love our home, but if we ever needed to relocate, we would use Ducky again in a heartbeat!
— Becky H, Los Gatos

Amy and Ducky were our real estate agents and we bought a house in Willow Glen for an awesome deal in a really tough market (low inventory and lots of buyers). What set Amy and Ducky apart are the relationships and connections they have in the South Bay, particularly in Los Gatos, and the breadth of home/construction knowledge. I didn’t realize how important your agent is - your agent is the #1 most important piece of getting your dream house. They are so great to work with, I got constant updates, they were always available to check out a new house and I had a blast working with them. We would not have landed our home without their help and they also helped coach us on when a home was not a great deal. I’d highly recommend them as agents.
— Kati R, San Jose

My husband and I were first-time homebuyers when we researched agents in Los Gatos. Going into this venture without any real estate experience was very scary for us, but within our first meeting with Ducky and Amy, our fears were quickly put at ease. Understanding those fears, they both were very thorough with explaining every tiny detail of the process in which we were about to embark on. When it came time to put an offer on a house, Amy worked around our busy schedules and met with us after hours. She was also always available if we had questions, no matter how small, and she always took care of things in a timely manner. The convenience of technology that Sereno Group used throughout this time saved us time, money, and multiple trips to their office, which was definitely a plus. They took very good care of us, and we could not have asked for a better team to work with. I would highly recommend them to others looking to buy or sell their home. You will not be disappointed!
— April F, Scotts Valley

We contacted Ducky after meeting her at several open houses. We gave her an extremely long list of criteria we wanted in our dream home, including location on a specific street. We had been watching the public MLS for months with no success. Within a couple weeks she used her network of contacts to locate a home that literally checked every box on our list (a result I did not believe was possible) and which would not have been accessible to us without her help. She skillfully guided us through a very long and complicated transaction and we now own this wonderful, one of a kind home. Notably, throughout the entire process she really listened to our needs and concerns—she could have steered us towards other, much simpler transactions, but she did not, and instead worked very hard to get us the house that was the best fit. She spent tremendous amounts of time with us and we always felt she accessible and ready to help. She has extensive knowledge of local professionals and specialists (contractors, mortgage, insurance) that proved to be invaluable both during and after the purchase process and we have hired several of the people she referred us to. I don’t think most other realtors could have achieved the same result, and would highly recommend her for anyone looking to buy in the Los Gatos area.
— Beth P, Los Gatos

Sellers

Ducky and Amy Grabill with the Sereno Group are awesome. The service and commitment to their clients is second to none. Bottom line is that Ducky and Amy made this normally stressful experience a pleasure and we would absolutely recommend them for any of your real estate needs . A friend recommended we talk to Ducky when selling our home in Monte Sereno. It was obvious after our initial meeting that we would be working with the right team. They not only are great agents, but have access to every trade that is required to improve one’s home in preparation for sale. ... It is easy to see why they get over asking for the majority of their listings. Thank you to the best team in the business. You are the greatest.
— Roger, Monte Sereno

On a personal level, Ducky and Amy are true professionals; they conduct themselves with dignity. I knew I was only seeing the tip of the iceberg while they took care of myriad details without breaking a sweat. The staging of the house was perfect and because the market shifted only a week after listing the house, they offered a complete and convincing strategy underwritten with facts that ultimately brought us the best price.

I cannot say enough about how Ducky and Amy guided the process and made this sale possible. I highly recommend their services.
— Kevin M, Los Gatos

Ducky and Amy went the extra mile and then a marathon to help us prepare our former home for sale and to buy and even out t our new home. They are an amazing team. Firepower plus generosity and kindness of heart, innately gifted in the industry and veterans to boot.
We could not have asked for more from them and we owe them such a debt of gratitude for shepherding us through an intense and ultimately life-changing process. Ducky is in a league unto
herself and Amy is one of her greatest assets!
— Julie S, Saratoga

Ducky and Amy sold our house in Los Gatos, and they were absolutely fantastic. They were super knowledgeable, very responsive, and diligently helped us through each phase of the sale. We loved working with them, and I would use them again in a heartbeat.
— Todd C, Los Gatos

I’m a real estate investor and developer, and have been buying and selling property for myself and my company for over 25 years. When it came time to sell my personal home that my family and I had lived in for 15 years, it was not going to be easy choosing an agent. Since i know so many agents, and friends with many of them, I didn’t want to ruffle any feathers or have people mad because they didn’t get the listing. So I decided to let my wife pick the agent. As usual, my wife made a spectacular choice by deciding to go with Ducky and Amy. Her comment was she had a “good feeling” about Ducky. That turned out to be very perceptive and spot-on. The advice, the due diligence, the attention to detail, the market knowledge and data, the negotiating skills, the communication, the respect from her peers, the attitude and everything else we experienced with Ducky and Amy was absolutely stellar!! I cannot say enough about the Grabill team and would highly recommend them to anyone wanting to sell their home for the most money and doing it with the least amount of stress and drama.
— Rod W, Los Gatos